Accessibility statement for LandlordFile

Last reviewed 9 October 2026.

This accessibility statement applies to the LandlordFile web app at app.landlordfile.co.uk and to this website at landlordfile.co.uk.

LandlordFile is run by Metal Dog Services Ltd. We want as many people as possible to be able to use LandlordFile. We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.1 at level AA.

What you can do

You should be able to:

• zoom in up to 400% without the text spilling off the screen
• use the service on a screen as narrow as 320 pixels without having to scroll sideways
• change the text size in your browser settings
• navigate the whole service using just a keyboard
• use the service with a screen reader, such as NVDA, JAWS or VoiceOver

We have also made the text as simple as we can. If you have a disability, AbilityNet has advice on making your device easier to use.

How accessible this service is

We believe all parts of the LandlordFile app and this website are accessible. If you find something that is not, please tell us.

Feedback and contact information

If you have difficulty using LandlordFile, find a problem not listed on this page, or need information in a different format, email support@landlordfile.co.uk. Tell us what you were trying to do and, if you can, which page you were on.

We aim to reply within 5 working days.

If you are unhappy with our response

As a UK business providing a service to the public, we have duties under the Equality Act 2010, including making reasonable adjustments for disabled people. If you contact us and are not happy with how we respond, you can get free advice from the Equality Advisory and Support Service (EASS).

Compliance status

The LandlordFile app and this website are fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested this service

We assessed the LandlordFile app and this website ourselves against the WCAG 2.1 AA standard, using code review and automated accessibility testing. They were most recently tested in October 2026.

Preparation of this statement

This statement was last reviewed on 9 October 2026. LandlordFile is a trading name of Metal Dog Services Ltd, a company registered in England and Wales (company number 17199387).